Welcome to Dar Al Hikma Publishing Support Hub

Your dedicated resource for finding quick answers and connecting with our expert assistance team.

Find Answers Now

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Dedicated to Your Success

At Dar Al Hikma Publishing, nestled in the heart of Dubai, UAE, we understand the profound impact of literature and knowledge. Our mission extends beyond simply publishing books; we are dedicated to cultivating a thriving ecosystem for authors, readers, educators, and partners alike. From the moment a manuscript is conceived to the instant a reader turns the final page, we are here to support that journey.

Our commitment means providing accessible, timely, and expert assistance across all touchpoints. We value the trust placed in us by the community we serve and strive to uphold it through unparalleled support services. Whether you are an emerging author seeking guidance on the submission process, a seasoned retailer looking for efficient ordering solutions, or a passionate reader with a query about a publication, our team is equipped and ready to help.

We are more than just a publishing house; we are facilitators of knowledge and stories. This requires a deep understanding of the diverse needs of our global audience and local community in the UAE. Our support hub is a testament to this understanding, designed to be a central point where clarity and solutions are readily available.

Choosing Dar Al Hikma means partnering with a publisher invested in your success and satisfaction. Our team is comprised of dedicated professionals who are passionate about books and genuinely care about resolving your inquiries efficiently and effectively. We are constantly refining our processes and expanding our knowledge base to ensure we remain at the forefront of providing excellent customer support in the publishing industry.

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Frequently Asked Questions

How can I submit a manuscript?

Thank you for your interest in publishing with Dar Al Hikma. We are always looking for quality manuscripts that align with our publishing focus. To submit your work, please visit the 'Submissions' section of our main website (link not provided here). There, you will find detailed guidelines outlining the types of submissions we accept, formatting requirements, and the specific submission windows that are currently open. Please ensure you adhere strictly to these guidelines to give your manuscript the best chance of review. We look forward to potentially receiving your compelling work.

What is the typical timeline for manuscript review?

We understand that waiting to hear back about your manuscript can be a time of anticipation. The review process is thorough and involves several stages. While timelines can vary based on the volume of submissions we receive and the complexity of the material, our typical review period ranges from 3 to 6 months from the date of submission. We appreciate your patience and kindly request that you refrain from sending follow-up inquiries within this timeframe, as it can slow down the overall process. We will contact you as soon as a decision has been made or if further information is required.

How do I order books for my store?

Dar Al Hikma Publishing values its relationships with retailers, booksellers, and distribution partners. To place orders for your store, manage your account, or discuss terms, please directly contact our dedicated distribution and sales team. You can find their contact information, including email and phone number, in the Contact section below on this page. We offer various flexible ordering options designed to meet the needs of diverse businesses and look forward to assisting you in stocking our publications.

Can I get help with digital formats of your books?

Absolutely. In addition to our print editions, Dar Al Hikma Publishing offers many titles in various digital formats, including e-books. If you encounter any technical issues, compatibility problems, or have questions regarding the use of our digital publications, our support team is here to assist you. When contacting us, please provide as much detail as possible, including the specific title, the digital format you are using (e.g., EPUB, PDF), and the device or application you are reading on. This information will help us diagnose and resolve your issue more quickly.

Who do I contact regarding translation rights?

For all inquiries related to rights management, including requests for translation rights, subsidiary rights, permissions to use excerpts, or licensing of content, please direct your query to our dedicated Rights Department. They handle all matters pertaining to the licensing and usage of our intellectual property. You can find the appropriate contact details for the Rights Department within the general contact information provided in the section below on this page. Please be specific in your inquiry to ensure it is directed to the correct specialist.

Where is Dar Al Hikma Publishing located?

Our administrative office is situated in Dubai, UAE. Specifically, you can find us at Office 501, Gulf Business Centre, Al Khaleej Street, Dubai. Our mailing address is PO Box 58763, Dubai, UAE. While this is our primary office location, we operate globally and can be reached via the contact methods listed on this page for all inquiries. We look forward to connecting with you.

Explore Support by Topic

Author Submissions

Guidance and detailed instructions for authors preparing to submit their manuscript or book proposal to Dar Al Hikma Publishing. Find out what we're looking for and how to present your work effectively.

Author Support

Ordering & Sales

Get assistance with placing bulk orders for bookstores, libraries, or educational institutions. Information on sales terms, account management, and distribution inquiries for our partners.

Sales Support

Reader Inquiries

Have a question about one of our books? Need help finding a specific title? Contact us for support regarding publication details, events, and using our online resources as a reader.

Reader Support

Rights & Permissions

Information and contacts for licensing content, requesting permissions to use excerpts, or inquiring about translation and subsidiary rights for any of our published works.

Rights & Permissions

Helpful Guides and Resources

Find useful downloadable documents and information designed to help you navigate our processes and answer common questions quickly.

Manuscript Submission Guidelines (PDF)

A comprehensive guide detailing everything prospective authors need to know about submitting manuscripts to Dar Al Hikma Publishing, including formatting, genres accepted, and submission windows.

Download Guide

Retailer Ordering Guide (PDF)

This document provides essential information for bookstores and other retailers, covering procedures for placing orders, available discounts, shipping details, and returns policy.

Download Guide

Rights Inquiry Form (Template)

A helpful template in DOCX format to ensure you include all necessary details when submitting an inquiry to our Rights Department regarding translation, licensing, or permissions.

Download Template

Get in Touch

Can't find the answer you're looking for? Send us a message directly or use the contact details below.

Or Contact Us Directly

Phone: +971 4 385 1234

Email: info@

Address: Office 501, Gulf Business Centre, Al Khaleej Street, Dubai, PO Box 58763, UAE

Map showing location of Dar Al Hikma Publishing office in Dubai